SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at: Sidekick, 2304 Ellwood Dr SW, Edmonton, AB T6X 0A9, Canada
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 9 - SIDEKICK APP
This section explains to what extent Sidekick collects and uses information about users of the Sidekick App.
“Personal Information” is information that you provide to us that personally identifies you, such as your name, phone number, or email address. “Non-Personal Information” is information that cannot by itself be directly associated with a specific person or entity. Non-Personal Information includes but is not limited to your smartphone’s configuration and which web browser you use.
“Potentially Personal Information” is information that is Non-Personal Information in and of itself but that could be used in conjunction with other information to personally identify you. For example, Uniform Resource Locators (“URLs”) (the addresses of web pages) and Internet Protocol (“IP”) addresses (the addresses of computers on the internet) can be Personal Information when combined with internet service provider (“ISP”) records. “Operational Data” means data regarding a user’s usage of Sidekick, such as access log data (such as data about when people access the service and with what piece of software). Sidekick collects Operational Data to help us ensure that we have sufficient capacity to meet user needs and otherwise to help with the operations of the Sidekick App. “Usage Statistics” refers to the Non-Personal and Potentially Personal Information the Sidekick App will use to understand your use of the Sidekick App Service. Such information may include but is not limited to the amount of data you are storing with the service, the frequency with which you access the service, bandwidth utilization, user interaction data, and traffic shaping.
For clarity, Usage Statistics and Operational Data from your use of the Sidekick App Service are not stored with your Personal Information. We take steps to aggregate or delete Operational Data and Usage Statistics after we no longer need it, unless we are required by law to keep it longer.
Gathering, Use and Disclosure of Transmission Data
Data Used to Provide the Sidekick App Service
Sidekick App receives and uses the following information for the purpose of providing and improving the Sidekick App Service: smartphone, crashlytics, date and time of accessing the Sidekick App Service, and various operational data such as the type of client OS version.
Disclosure to Third Parties
The Sidekick App will not knowingly disclose Potentially Personal Information to other third parties, except when required to do so, such as in order to comply with any law, regulation, or valid legal process, such as a search warrant, subpoena, statute, court order, or if necessary or appropriate to address an unlawful or harmful activity.
What Data is Analyzed by Sidekick App?
The Sidekick App uses the Usage Statistics to understand your use of the Sidekick App Service. In some cases we may use information we receive about your experience for internal operations, including troubleshooting, data analysis, testing, product research and development, and service improvement.
How Are the Usage Statistics Used?
Sidekick App will use the Usage Statistics gathered through the operation of the Sidekick App Service to improve our products and services. By identifying aggregate patterns and trends in usage, Sidekick App and its community are able to better design products and services to improve users’ experiences, both in terms of content and ease of use.
Transfer of Data
Sidekick App is a global organization and operates in different countries. Privacy laws and common practices vary from country to country. Some countries may provide for less legal protection of your personal data; others may provide more legal protection. By using the Sidekick App Service, you consent to the transfer of the information collected, as outlined by this Policy, to Sidekick App in Canada and to Sidekick App Cloud Servers located in Canada, which may provide a lesser level of data protection than in your country of residence.
We will retain any information collected for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law and/or regulations.
This policy does not apply to other Sidekick App websites, products, or services. If you choose to use a third-party client or servers provided by an entity other than Sidekick App, this policy does not apply and Sidekick App assumes no liability whatsoever for such products or services.
For More Information
You may request access, correction, or deletion of Personal Information or Potentially Personal Information, as permitted by law. We will seek to comply with such requests, provided that we have sufficient information to identify the Personal Information or Potentially Personal Information related to you. Any such requests or other questions or concerns regarding this Policy and Sidekick App’s data protection practices should be addressed to:
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
Sidekick - Privacy Compliance Officer
2304 Ellwood Dr SW, Edmonton, AB T6X 0A9